Placing an Order
Shipping costs are calculated based on the products selected and the delivery address. You can view the shipping cost during checkout before completing your order. You do not need to complete the purchase to see the shipping cost.
We accept major credit cards. Payment terms may also be available for approved dealer accounts.
Please contact Mythology Tile at (858) 882-7650 or sales@mythologytile.com for availability and estimated restock information.
Orders are typically processed within 2–3 business days, depending on product availability and order quantity. Transit time is additional. Tracking information will be provided once the order has shipped.
No. Mythology Tile ships within the contiguous United States only. We do not ship internationally, to Hawaii, or to Alaska.
RETURNS & ORDER ISSUES
Please inspect your order immediately upon delivery. If you received an incorrect product, contact Mythology Tile within 24 hours of delivery at sales@mythologytile.com or (858) 882-7650. Please do not install the material. Photos may be requested to help us review the claim.
Return requests must be submitted within 3 calendar days of delivery. All returns require prior approval and an RMA (Return Material Authorization). Products must be unused, uninstalled, and in their original packaging. Please contact sales@mythologytile.com to request an RMA and return instructions.
Shipping
No. Mythology Tile currently ships within the contiguous United States only. We do not ship internationally, to Hawaii, or to Alaska.
Orders are typically processed within 2–3 business days, plus shipping time. Delivery time varies depending on the destination, order size, and shipping method. Tracking information will be provided once the order has shipped.
We use various parcel and freight carriers depending on the size, weight, and destination of the order. The appropriate carrier and shipping method will be selected based on the requirements of each shipment.
Product
Yes. Return requests must be submitted within 3 calendar days of delivery and require prior approval from Mythology Tile. Products must be unused, uninstalled, and in their original packaging. A 30% restocking fee may apply. Please contact sales@mythologytile.com to request an RMA before returning any material.
Yes. Samples are available for many Mythology Tile products. Please contact us at sales@mythologytile.com or (858) 882-7650 for sample availability and ordering information.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
